Property cancellation policy
Standard Rate based on 2 person per room, Extra person Extra Charge
All bookings are a prepaid booking.
Winter Holiday Period Only : All ONLINE bookings require full payment to be confirmed and non-refundable. The total amount of the booking will be debited from the credit card used to book at time of booking.
Phone and Email bookings for stays DURING the snow season require a 50% deposit at time of booking with balance due 30 days prior to arrival.
COVID Situation : Cancellation caused by government restrictions, refund can be proceeded with $45 fees (or 5% bank transection fees) (Prove of address required)
Cancellations received more than 60 days prior to arrival date will receive 100% refund less a $45.00 handling fee(or 5% bank transection fees).
Cancellations received between 60 and 14 days prior to arrival date will receive a 50% refund of tariff.
Cancellations or modifications received 14 days or less prior to arrival will receive no refund. No amendments can be made within 14 day of arrival.
Cancellations of 1 night stays will receive no refund at any time.
Phone No. 02 64562918
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